Citibank Locations

72 Citibank ATM and Branch Locations

Showing 1 - 10 of 20 countries

Overview

Head office located at 388 Greenwich Street, New York, NY 10013, USA. Operates in over 160 countries and jurisdictions, with approximately 700 branches in the U.S. and numerous offices across Asia-Pacific, Europe, Middle East, Africa, and Latin America.

Frequently asked questions, answered

How do I regain access to my account online?

There are a few ways to regain online access to your account.

-Open the Citi Mobile App on your mobile device and use the QR code to sign onto Citi.com.
-Choose Forgot User ID or Password on Citi.com and follow the instructions.
-If you need guidance, select Chat and we'll walk you through it.
-Visit Contact Us to find the right number for phone support.

How do I activate a card?

Activate your card online.

How do I manage a dispute on my account?

To manage a dispute on your credit card account, visit the Fraud & Dispute Center at any time. You can also view all open and closed disputes or cancel an existing dispute.

To manage a dispute on your ATM/Debit card account, please Contact Us through Chat or call us at 1-888-248-4226; Text Telephone (TTY): 1-800-945-0258. A representative will help you with your claim.

What do I need to apply for a Citibank account online?

To apply for an account online, you need to:

Be a U.S. citizen or resident alien
Be at least 18 years old
Answer questions to authenticate your identity
Agree to the Terms and Conditions of the account

If you meet these eligibility requirements, you will need to provide your:

Social Security Number (SSN)
U.S. address
Personal information such as date of birth, occupation and phone number. If applying for a loan or line of credit, you will also be asked to supply information about your source of income. Please be aware that Citi® will verify the information you provide before approving your application.

Note: If you are opening a joint account with checkwriting privileges, both account applicants must provide their signatures before we can send checks. Applicants with a mailing address that includes a post office box and who are enrolled in an address confidentiality program can visit a branch to apply or Contact Us for more information.

Where can I find my transactions?

Find your recent transactions in the bottom half of the Account Details page. Use the filters to view your transactions by category, time period and cardmember in Spend Summary.